Works with Claude ChatGPT Grok and any MCP-compatible assistant
Small business guide

Website copy templates for small business owners.

A blank page is the hardest part. These fill-in-the-blank templates cover every section of your site: the homepage headline, your About page, your services list, your call-to-action buttons, and more. Swipe them, swap in your details, and you have real, working copy in minutes. Each template comes with a worked example from a real trade so you can see exactly how it reads in practice.

Section 1 of 6

Your homepage headline and subhead.

Your headline does one job: tell a stranger, in one sentence, what you do and why they should care. Pair it with a subhead that adds who you serve and what makes you different. Together they buy you the next ten seconds of attention.

The template

[What you do] for [who you serve] in [your area].

Subhead: We [the specific result you deliver], without [the thing people dread about your category].

Fill in the brackets. Keep the headline under twelve words. Keep the subhead under twenty-five.

Worked example 1:Plumber

Emergency plumbing in Portland, day or night.

We fix leaks and blockages the same day you call, without surprise fees or no-show windows.

Notice: specific city, real urgency, and the two things people hate about plumbers (surprise bills, waiting all day) are both addressed.

Headline variant for a product business

Handmade [product] for [occasion or customer type], made in [city or country].

Subhead: Each piece is [one specific quality detail]. Ready to ship in [timeframe], or custom-made to order.

Worked example 2:Jewelry maker

Handmade silver jewelry for weddings and everyday wear, made in Edinburgh.

Each piece is made by hand in small batches. Ready to ship in three days, or custom-made with your engraving.

Specific material, two buying occasions, a real place, a concrete turnaround, and a hook for the custom buyer.

The test: read your headline aloud to someone who has never heard of your business. If they can repeat back what you do in their own words, it works. If they say "what does that mean exactly?" rewrite it.

Section 2 of 6

Your About page.

People read About pages to decide if they trust you. They are not looking for a biography. They want to know: why did you start this, do you care about it, and will you treat me well? Three short paragraphs is enough. More than five and you lose them.

The template

Paragraph 1 (the origin): I started [business name] in [year or rough timeframe] because [the real reason: a problem you saw, a skill you had, a gap in the market, or a personal moment].

Paragraph 2 (what you care about): What matters to me is [one or two genuine values: quality, speed, honesty, no jargon]. Every [job / piece / session / order] I [specific thing you always do that reflects that value].

Paragraph 3 (the invitation): If you are looking for [what you offer], I would love to help. [Your name], [your title or just your trade].

Worked example:Salon owner

I opened Meadow Hair in 2019 because I was tired of salons that rushed clients through in forty-five minutes and charged London prices for it. I wanted somewhere that felt calm, where you actually got a proper consultation before anyone picked up the scissors.

What matters to me is that you leave feeling like yourself, not like a before-and-after photo. Every client gets at least twenty minutes of consultation time, and I will never talk you into something that does not suit your life.

If you are thinking about a new cut, a colour, or just a long-overdue change, come in for a free chat. No commitment. Sarah, owner and stylist.

One rule: write it the way you talk. If you would never say "we are passionate about delivering exceptional experiences" to a customer's face, do not write it. Read your draft aloud. If it sounds like a robot wrote it, start again in plain words.

Section 3 of 6

Your services or products section.

List what you offer in a way that answers the question: "Is this for my situation?" Give each service a name, a one-line description of what it includes, and who it is best for. If you have prices, add them. Prices on your site save everyone time.

The template (one service)

[Service name]

[One sentence describing what the service includes and what the customer walks away with.]

Best for: [the type of customer or situation this suits].

From: [price or price range, or "get a quote."]

Worked example:House cleaner

Regular weekly clean

A two-hour tidy of your kitchen, bathrooms, and main living areas every week, so you come home to a clean house without lifting a finger.

Best for: busy families, couples who both work full-time, and anyone who dreads the weekend clean.

From: $85 per visit (quote based on your home size).

A second example:Baker

Custom celebration cakes

A fully bespoke cake designed around your event, made with real butter and seasonal fruit, collected from our kitchen or delivered within fifteen miles.

Best for: birthdays, weddings, and any occasion that deserves something made properly.

From: $120. Order at least two weeks ahead.

Tips for your list
  • Three to six services is the sweet spot. More than eight and customers stop reading.
  • Put your most popular or profitable service first.
  • Name services in plain language. "Deep clean" is clearer than "Premium Sanitation Package."
  • If pricing varies a lot, say "from $X" or "custom quote" rather than leaving prices out entirely.
Section 4 of 6

Your call-to-action: what to say on buttons and contact prompts.

A call-to-action is the moment you ask someone to do something. Most small-business sites waste it with a vague "Contact us." Tell people exactly what happens when they click, and make it sound like the obvious next move.

For a service business

Button copy

"Get a free quote" is better than "Contact us."

"Book my appointment" is better than "Book now."

"Call us today" is better than "Get in touch."

Use the word "my" or "your" when you can. It makes the action feel personal.

For a product business

Button copy

"See the full collection" is better than "Shop."

"Order a custom piece" is better than "Buy."

"Get delivery in 3 days" adds a reason to click right now.

Match the button text to what is literally on the next page. No surprises.

Contact prompt template

The ask

"Ready to [specific result]? [Action sentence with low barrier]. We reply within [timeframe]."

Example: "Ready to sort out that leak? Fill in the form below and we'll call you back within the hour, Monday to Saturday."

The timeframe removes the fear of being ignored. The days set expectations.

One rule: every page should have exactly one primary call to action. If you ask people to book, call, email, follow you on Instagram, and sign up for a newsletter all at once, they do none of them. Pick the one thing you want them to do on this page and make that the obvious next step.

Section 5 of 6

Writing do's and don'ts.

Six rules that separate copy that converts from copy that just fills space.

Do this

  • Write to one person. Picture your best customer and write as if you are talking to them directly. "You" not "our clients."
  • Lead with their problem, not your credentials. "Tired of waiting all day for a plumber who doesn't show?" lands better than "We have twenty years of experience."
  • Be specific. "We reply within two hours" beats "fast response." "Made with whole-grain flour and no preservatives" beats "quality ingredients."
  • Use the word "you" more than "we." Count them in your draft. The "you" count should win.
  • Add a clear next step on every page. Tell them what to do: book, call, fill in the form, visit us at this address.
  • Read it aloud. If it sounds stiff or unnatural when you say it, rewrite it in the words you would actually use.

Avoid this

  • Jargon and industry speak. Your customers do not know what "full-service end-to-end solutions" means. Say what you actually do.
  • Vague superlatives. "The best," "world-class," "top-rated" mean nothing without proof. Replace with a specific fact or a real quote from a customer.
  • Passive voice. "Services are offered" is weaker than "We offer." "Questions can be submitted" is weaker than "Send us a question."
  • Starting with your business name. "Smith Plumbing was founded in 2003..." Nobody cares yet. Lead with the customer's problem first.
  • Walls of text. Break anything over three sentences into shorter paragraphs. Use bullet lists for things that are genuinely list-shaped.
  • Leaving out a phone number or address. If you are a local business, people want to know where you are and how to reach you without hunting.
Section 6 of 6

Frequently asked questions about writing your website copy.

The questions small-business owners ask most often, answered plainly.

How long should my homepage be?
Long enough to answer the three questions every visitor has: what do you do, is it for me, and why should I trust you? For most small businesses that means a headline and subhead, a short paragraph about who you help, a list of your main services, one or two customer quotes if you have them, and a clear call to action. That is usually 300 to 600 words on screen, broken into sections. Visitors scan before they read, so structure matters as much as length.
Should I write my own copy or hire someone?
If you can describe your business clearly in a conversation, you can write your own copy using templates like the ones on this page. The advantage of writing it yourself is that it sounds like you, which builds trust. That said, if writing makes you anxious or you keep rewriting the same paragraph, an hour with a copywriter or a quick session with an AI (like Claude or ChatGPT) can unblock you fast. With MCP Village you can literally say "write my About page based on these notes" and your AI drafts it for you.
What should I put on my homepage if I only have five minutes?
In order: (1) A headline that says what you do and where. (2) One sentence saying who it is for. (3) Your three main services or products, each with a one-line description. (4) Your phone number or a contact form link. That is a functional homepage. Everything else, the About page, the testimonials, the detailed service pages, can come after your site is live. Done is better than perfect.
How do I write a good About page if I find talking about myself uncomfortable?
Shift the frame. You are not writing about yourself; you are explaining why someone should trust you with their money or their time. Focus on: why you started, one thing you genuinely care about in the work, and what a customer can expect from you. Three paragraphs. If it helps, imagine a friend asked you "so why did you start this business?" and write that answer down. That version is usually better than anything you'd write by staring at a blank document.
Do I need to put prices on my website?
For most small businesses, yes, or at least a starting price. Visitors who cannot find a price will often leave rather than asking, especially for services where they feel awkward about the budget conversation. "From $85" or "quotes start at $300" sets an expectation, filters out people who cannot afford you, and saves you both time. If your work is genuinely bespoke and price depends entirely on the job, "custom quote" is fine, but add a typical range in the FAQ or description so people have a rough idea.
How often should I update my website copy?
Review it any time something changes: your services, your prices, your hours, your phone number, your address, or a seasonal offering. Beyond that, once a year is a reasonable check-in to make sure it still sounds like you and still reflects what you actually do. The single biggest mistake is letting outdated information sit on your site because updating felt like a big project. With a conversational tool it takes about a minute.
What is the single most important sentence on my website?
Your homepage headline. It is the first thing most visitors read, and studies consistently show you have roughly five seconds to hold someone's attention before they leave. Make it specific, make it about the customer's situation or outcome, and make it free of jargon. Everything else on the page exists to support that one sentence.
My business does a lot of different things. How do I fit it all on the homepage?
You do not. Pick your top three to five services or the ones you most want to sell, and list only those on the homepage. Create separate pages for the rest and link to them from a navigation menu or a "See all services" link. A homepage that tries to list everything feels overwhelming and ends up communicating nothing. Think of your homepage as a reception desk that points people in the right direction, not a catalogue of everything you have ever offered.
More small-business guides

Everything else you need to get your site working.

Just tell your AI: "write my homepage."

With MCP Village you connect the AI you already use, Claude, ChatGPT, or Grok, and build your whole site by talking to it. Say "write my About page based on these notes" and it drafts copy, sets it live, and keeps it current whenever you ask. First site free. Pro is $29.95/year, flat, no monthly anything.

Start your site free →