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Small business guide

Website words, explained in plain English.

Domain. SSL. CMS. SEO. If website jargon makes your eyes glaze over, this page is for you. Every term below is defined in plain language, the way you'd explain it to a friend over coffee. You don't need to master any of it to have a great website, but knowing the basics helps you ask the right questions and spot a bad deal.

Part 1 of 4

Getting online

Before your first visitor arrives, a few things need to exist: a name, a place to live, and a way to build it.

Domain name

Your website's address on the internet, the part you type into a browser, like mapleleafplumbing.com. You rent it yearly from a domain registrar (typically $10-20 a year). Think of it as the street address of your shop: it's how people find you, and it's yours as long as you keep paying the annual renewal.

Analogy: a domain name is your building's address. Hosting is the building itself.

Web hosting

The service that stores your website's files and sends them to visitors when they type your address. Your host's computers are running 24 hours a day so your site is always reachable. Without hosting, your domain name is just an address with no building behind it.

Analogy: if your domain is the address, hosting is the physical shop space you're renting.

Website builder

A tool that lets you create and edit a website without writing code. Traditional builders use drag-and-drop editors. MCP Village takes this further: you describe what you want in plain words to your own AI, and it handles the changes for you. No editor to learn, no interface to master.

CMS (Content Management System)

The software behind the scenes that stores your pages, posts, and images and lets you (or an AI) update them. WordPress is a CMS. So is the platform that powers your site on MCP Village. You usually never see it directly, you just make changes and it handles the storage and publishing.

Analogy: a CMS is the filing system behind the front desk. Customers never see it; it just keeps everything organized.

DNS (Domain Name System)

The internet's address book. When someone types your domain into their browser, DNS translates that human-readable name into a numeric server address so the browser knows where to go. Changes to DNS (like pointing your domain to a new host) can take a few hours to spread worldwide, this delay is called propagation.

Analogy: DNS is the phone book that looks up your name and returns your number.

Bandwidth

The amount of data transferred between your website and visitors' browsers each month. Every page view, every image loaded, every file downloaded counts toward it. Most small-business sites use very little. Problems only arise if you host large video files or get a sudden spike in traffic.

Part 2 of 4

On your site

Once you're online, these are the building blocks of every page your visitors see.

SSL / HTTPS (the padlock)

SSL encrypts the connection between your website and your visitors, so no one can eavesdrop. You've seen the padlock icon in your browser's address bar, that's SSL working. Sites without it show a "Not secure" warning. Google also ranks secure sites higher. Most hosts (including MCP Village) provide SSL automatically at no extra cost.

Analogy: SSL is like a sealed, tamper-evident envelope instead of a plain postcard.

Responsive / mobile-friendly

A responsive website automatically adjusts its layout to look correct on any screen size, phone, tablet, or desktop. More than half of all web browsing now happens on phones. A site that isn't responsive will look broken or tiny on a mobile screen, which drives visitors away and hurts your search rankings.

Landing page

A single focused page built around one goal: get the visitor to do one specific thing (call you, fill out a form, book an appointment). Unlike your homepage, a landing page removes all distractions. Businesses often run ads that link directly to a landing page rather than the homepage to improve the odds of a conversion.

Call to action (CTA)

The button or phrase that tells a visitor exactly what to do next: "Book a free estimate," "Call us today," "Get a quote." A clear CTA is the single most important element on any business page. Without one, even interested visitors drift away without contacting you.

Analogy: a CTA is the "Order here" sign at a counter. Without it, people look around, feel confused, and leave.

Favicon

The tiny icon that appears in a browser tab next to your site's title. It's usually a small version of your logo. It looks minor but signals professionalism, a missing favicon is a subtle tell that a site hasn't been properly set up.

404 page

The page visitors see when they follow a broken link or type a URL that doesn't exist on your site. The number "404" is the error code for "not found." A good 404 page is friendly, explains what happened, and gives visitors somewhere useful to go next rather than just abandoning the visit.

Alt text

A short written description attached to an image on your website. Screen readers use it so visually impaired visitors can understand what the image shows. Search engines also read alt text, since they can't "see" images the way humans do. Every image on your site should have a brief, accurate description.

Analytics

Data about how people use your website: how many visitors arrived, which pages they looked at, how long they stayed, and where they came from (Google search, a social post, a direct link). Analytics help you understand what's working and what isn't, without guessing. MCP Village includes simple analytics built in.

Part 3 of 4

Getting found

Having a site is only half the job. These are the tools and concepts that help the right people find you on Google and maps.

SEO (Search Engine Optimization)

The practice of making your website more likely to appear near the top of search results when someone searches for what you offer. Good SEO combines using the right words on your pages, having a fast and well-structured site, and earning trust from other reputable sites that link to you. It's a long game, but it's the most valuable free traffic you can get.

Keywords

The specific words and phrases people type into Google when they're looking for what you sell. "Emergency plumber Leeds," "custom wedding rings Toronto," "kids haircut near me", these are keywords. Using the words your customers actually search for (not just what sounds official to you) is the foundation of being found online.

Meta description

The two-sentence summary that appears under your page title in Google search results. Visitors read it before deciding whether to click. It doesn't directly affect how high you rank, but a well-written meta description dramatically improves how many people click through to your site from a search results page.

Google Business Profile

The free listing that puts your business on Google Maps and in the box that appears on the right side of search results. It shows your hours, phone number, photos, and reviews. For local businesses, claiming and completing this listing is one of the highest-impact things you can do, it often shows up before your actual website.

NAP (Name, Address, Phone)

Your business's three core contact details, and they must be identical everywhere they appear: your website, Google Business Profile, Yelp, Facebook, and every directory. Even small differences (St. vs Street, or a missing suite number) confuse search engines and quietly hurt your local search rankings.

Backlink

A link from another website to yours. Search engines treat backlinks as votes of confidence: the more reputable sites that link to you, the more trustworthy your site appears. A mention in a local newspaper, a listing in a trade directory, or a link from a supplier's "partners" page all count. Quality matters much more than quantity.

Analogy: a backlink is a word-of-mouth referral, but for Google.

CDN (Content Delivery Network)

A network of servers spread across the globe that stores copies of your website's files. When a visitor loads your site, the CDN serves files from the server nearest to them, so pages load faster no matter where in the world the visitor is. Faster loading improves both visitor experience and Google rankings. Most modern hosts include a CDN automatically.

Part 4 of 4

Keeping it safe and fast

A website that's slow, down, or insecure loses visitors and trust. Here's the vocabulary around reliability.

Uptime

The percentage of time your website is actually reachable. 99.9% uptime means roughly 9 hours of downtime a year; 99.99% means under an hour. Reputable hosting providers publish uptime guarantees (called SLAs). For a small-business site, 99.9% is perfectly fine. What matters is that your host monitors it and fixes problems fast.

SSL certificate (revisited)

A small digital file installed on your server that proves your website is who it claims to be and enables encrypted connections. Certificates expire (usually yearly) and must be renewed. Services like Let's Encrypt have made free automatic renewal standard, so this is something your host should handle for you invisibly. MCP Village renews certificates automatically.

Cache / Caching

Storing a pre-built copy of a page so it can be delivered instantly to the next visitor without re-building it from scratch. A cached page loads in milliseconds instead of seconds. Your browser also caches files locally so repeat visits to the same site feel near-instant. This is why you sometimes need to clear your cache to see a change you just made to your own site.

Redirect

An instruction that automatically sends a visitor from one URL to another. The most common type is a "301 redirect," which tells search engines the page has permanently moved, so search rankings transfer to the new address. Redirects prevent broken links when you rename a page or switch domains.

Quick answers

Frequently asked questions

Do I really need to understand all of this to have a website?
No. You need to understand roughly none of it as long as you're working with a platform that handles the technical side for you. This glossary exists so you're not completely lost when terms come up, not so you can manage servers yourself. With MCP Village, you describe what you want to your AI in plain language, and the technology underneath stays invisible.
What is the difference between a domain and hosting?
A domain is your address (like "mapleleafplumbing.com"). Hosting is the physical space where your website's files actually live. You need both. They're often sold together by the same company, but they're separate things. You could buy a domain from one company and host your site somewhere else, you'd just point the domain's DNS settings at your host.
Does my website really need SSL? I don't sell anything online.
Yes. Even if you're not taking payments, SSL matters for two reasons. First, browsers label sites without it as "Not secure," which makes visitors nervous and many will leave immediately. Second, Google uses HTTPS as a ranking factor. The good news is that SSL is free and automatic on any decent hosting platform, including MCP Village.
What is the difference between SEO and a Google Business Profile?
SEO is about getting your website to rank in Google's regular search results, the links you see when you search. A Google Business Profile is a separate free listing that gets your business onto Google Maps and the local "3-pack" results that appear at the top of many local searches. For a local business, both matter, but your Google Business Profile often has more immediate impact on being found by nearby customers.
How long does it take for SEO to work?
Realistically, three to six months before you notice meaningful movement in search rankings, and sometimes longer in competitive areas. SEO is a long-term investment, not a quick fix. The good news: the basics (accurate NAP, Google Business Profile, clear page content with the right keywords) can show results faster than fancy strategies. Getting your site indexed by Google is the first step, MCP Village's built-in SEO tools help with that immediately.
What is a meta description, and do I need to write one for every page?
A meta description is the brief summary shown under your page title in search results. Yes, every page should have a unique one, your homepage, your services page, your contact page. It's two sentences, roughly 150 characters. Think of it as a tiny ad for that page: tell readers what they'll find and why they should click. If you forget to write one, Google will pull a random excerpt from the page, which is almost never as good.
More small-business guides

Keep reading

What a website should cost

A plain breakdown of domain, hosting, and build costs in 2025, so you know when you're getting a fair deal and when you're being overcharged.

What every website needs

The non-negotiable pages and elements a small-business site must have before it's actually ready to bring in customers.

Local SEO checklist

A practical step-by-step list for getting your business to show up when nearby customers search for what you offer.

What to write on your website

Fill-in-the-blank templates for your homepage, services page, about page, and contact page, so you never stare at a blank screen wondering what to say.

Skip the jargon entirely. Just talk to your AI.

With MCP Village, you don't need to know what DNS propagation means or how to configure SSL. You say "update my phone number" and it's done. First site free. Pro is $29.95/year, flat, no surprises.